Privacy Policy

Last updated: November 6, 2024

Introduction

MeloDay ('we', 'our', 'us') is committed to protecting the privacy of our users ('user', 'you'). This Privacy Policy explains how we collect, use, store, and protect your information when you use our MeloDay mobile application (the 'Service').

Data Controller

  • Name: MeloDay
  • Contact email: support@meloday.es
  • Server location: Spain

Information We Collect

User-provided Information - Required Data

  • Email
  • Password
  • Date of birth
  • Username

Optional Data

  • Profile picture
  • Name
  • Description
  • Featured songs (up to 3)
  • Featured artists (up to 3)
  • Social media profile references

Automatically Collected Information

  • Device identifier for push notifications
  • Firebase user token
  • Advertising identifiers
  • Usage and analytics data through Firebase Analytics
  • Content interactions (likes, comments, shares)
  • Musical preferences based on activity

Use of Information

  • Provide and maintain the Service
  • Personalize user experience
  • Send notifications about social interactions (likes, comments, messages)
  • Send notifications about daily themes and most shared content
  • Analyze trends and improve the Service
  • Prevent fraudulent or inappropriate activities
  • Comply with legal obligations

Legal Basis for Processing

  • Performance of the service contract
  • Explicit consent for processing personal data
  • Legitimate interests pursued by MeloDay
  • Compliance with legal obligations

Information Sharing

Service Providers

  • Firebase (analytics and authentication)
  • AdMob (advertising)
  • Deezer and Spotify (music content integration)
  • Cloud storage services located in the EU

We may share aggregated and anonymous data with third parties for analysis and service improvement. This data does not identify individual users.

Data Security

  • Physically and virtually protected servers
  • Two-factor authentication for administrative access
  • Encryption of sensitive data
  • Regular backups maintained for 2 years
  • Security protocols managed by Firebase for authentication

Data Retention

  • Account data is maintained while the account is active
  • When deleting the account, all associated data is immediately deleted
  • Backups are maintained for 2 years
  • Activity logs are maintained according to service providers' policies

User Rights

  • Access your data (available in the application)
  • Rectify your data (editable in the application)
  • Delete your data (through account deletion)
  • Restrict processing
  • Data portability
  • Object to processing

To exercise these rights beyond the options available in the app, contact support@meloday.es

Minors

  • The minimum age to use MeloDay is 16 years
  • Accounts of users identified as under 16 years old will be suspended
  • We do not intentionally collect information from users under 16 years old

Cookies and Similar Technologies

  • Essential cookies for app functionality
  • Analytical cookies to improve the service
  • Device identifiers for push notifications
  • Advertising identifiers (with GDPR/IDFA personalization option)

Changes to Privacy Policy

  • Changes will be notified through the application
  • Explicit acceptance will be required for significant changes
  • The last update date will be modified accordingly

Contact

For any privacy inquiries: Email: support@meloday.es - Response time: As soon as possible

Supervisory Authority

You have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe the processing does not comply with current regulations.